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Still, my newly set up Exchange server could not receive the inbound external emails.
Outlook 2016 cannot send email but can receive how to#
How to Fix Exchange Server Not Receiving External emails Issue With the above steps, the internal email flow should be solved. In internal DNS lookups, select the Custom settings then add your local DNS server IP. Even though it is already in the NIC settings of the exchange server, for some reason the internal email flow started working after manually adding the below settings. Select DNS Lookups in the left side menu. Select your exchange server and press Edit as below. Log in to the Exchange Control Panel (ECP) and navigate to ‘Servers’. It should not be the loopback IP 127.0.0.1.Īlso, if you have set up secondary DNS IP for the network card, remove it and restart Microsoft Exchange transport and Frontend transport service.Ģ) Configure the local DNS server IP on the exchange server’s DNS lookups via ECP. Follow the below steps:ġ) Make sure that the primary DNS server IP is configured properly on the Exchange server network settings. Even after you verify this, there could be a minor glitch. Make sure your local domain DNS IP is configured on the NIC of the exchange server and the nslookupis working fine and resolving. After searching for the solutions online, I found out that several people faced a similar issue on the fresh Exchange installation. Unfortunately, that did not work straight away. Each user should be able to send and receive internal emails among them. Usually, the internal mail flow should work once the new Exchange server is installed with minimal configurations. How to Fix Exchange Server Not Receiving External emails Issue.The Solution Worked to Fix Internal Email Receiving Issue.